Limited Lifetime Warranty
Installing synthetic turf on your property is a major investment, so it is crucial that you protect it. We take great care to only work with companies that provide high-quality products that can withstand heavy use, with industry leading warranties to back them up.
With any manufacturing process, there is always the possibility of defects, even with the utmost in care. These potential defects, no matter how rare, are exactly what warranties are designed to protect you against. If you encounter a problem with your synthetic turf due to a manufacturing defect, the warranty can cover the replacement, giving you new turf to replace the defective components.
Register Your Warranty
Once your warranty is registered, you can benefit from the leading warranty in the industry!Register Now
Warranties Guarantee the Quality of Your Product
Warranties can vary widely from company to company and even product to product within the same brand. Here at Synthetic Turf Co., we strive to only work with turf, infill and accessory providers that offer top quality products backed by industry-leading warranties. We genuinely care about our customers and want you to have the best protection available for your peace of mind.
For starters, you want to be able to register your products with the manufacturer. This will enable the manufacturer to notify you of any known defects or recalls that could impact your enjoyment of your synthetic grass and its associated products. With registration, you may be able to replace potentially defective turf before you experience problems, rather than having to wait until after problems arise.
Registering your warranty at Synthetic Turf Co. helps to streamline the warranty process if your product is defective, so you will be ready-set to start your claim and get your turf replacement taken care of with ease.
Third-Party vs In-House
It is also important to take note of whether the warranty is serviced in-house with the manufacturer or through a third-party service, like an insurance company or similar provider. Going directly through the manufacturer tends to be more straightforward, and the associates assisting you will likely be far more knowledgeable about the products that the warranty covers.
Our warranties are all registered directly through the manufacturers of the product to ensure the best coverage and claim experience. This makes things easier if you need to replace any defective turf, as we are equipped to help you find a suitable replacement.
Read the Terms
The specific terms of the warranty can make a big difference. For example, a 5-year warranty won't provide the same level of protection as a lifetime warranty. When it comes to lifetime warranties, you'll also want to find out if that means your lifetime or the lifetime of the product. In many cases, the warranty only covers the original owner, so it may not apply to the new owner if you sell your property.
Not only are our products backed by a lifetime warranty covering the lifetime of the product, our warranties are also 100% transferable which is a great selling feature when listing your house.
Full or Partial
Most warranties in the industry only cover the small affected area. If one section of your turf is defective, there is a greater likelihood that other areas may be defective as well. If the warranty only covers the affected area, you may have to make multiple warranty claims as you discover other issues in the future. This is a headache that no homeowner wants to deal with.
At Synthetic Turf Co, we guarantee our work for the entire yard with full warranty. That means if the product is defective, we will do a full replacement with a single warranty claim rather than doing bits and pieces with multiple claims.
Learn More About Our Available Warranties
Our team is here to help you understand the details of any warranties on your synthetic grass products, so feel free to ask us as many questions as you need to ensure you fully understand the extent and limitations of your warranty. We are always happy to help, so get in touch today to get started.